Now Courier - Expedited Delivery and Logistics - Indianapolis DDU End of Shift

Date*

Shift*

AM
PM

Author*

Author Email Address*

DDU Summary*

Describe any challenges operationally.

NextStop Performance*

Please Describe NextStop Issues and Action Taken*

Line Haul Concerns?*

Yes
No

Check each customer that had line haul concerns.*

DHL
Newgistics
CH Robinson

DHL Line Haul Concerns*

Newgistics Line Haul Concerns*

CH Robinson Line Haul Concerns*

Any DDU Route Delays?*

Yes
No

How many DDU routes were delayed?*

Why were DDU routes delayed?*

Missed DDU Scans or Stop Completions?*

Yes
No

List each DDU route and detail issue/s.*

DDU Coverage Issues?*

Yes
No

List each DDU route and explain coverage issue in detail.*

Was commission target met?*

Yes
No

DDU Commissions- Comments*

What was the root cause of missing commission target. Provide as much detal as possible.*

SCF Updates?*

Yes
No

Any completed Ad-Hoc Stops?*

Yes
No

List Completed Ad-Hoc Stops*

If more than 3, please attach a separate excel spreadsheet.

Any Future Ad-Hoc Stops?*

Yes
No

List Future Ad-Hoc Stops*

If more than 3, please attach a separate excel spreadsheet.

Any UPSMI Supply/Returns Delivery Orders?*

Yes
No

Enter name of customer/s with supply/returns order.*

If more than 3, please attach a separate excel spreadsheet.

SCF Route Changes/Cancellations?*

Yes
No

List each route ID, change, and/or cancellation.*

Any SCF Route Delays?*

Yes
No

Explain any SCF delays and action taken.*

Be specific about what caused the delay and the action taken to recover. Include when we learned of delay, when we contacted the customer, who we contacted and method of communication.

SCF Coverage Issues?*

Yes
No

List each SCF route and explain coverage issue in detail.*

Confirm All SCF and DDU Routes are Closed.*

Yes

Newgistics Return Count*

Pallet Count/Piece Count

Customer Complaints/Concerns*

Daily Route Audit*

Route #	Driver #	Vehicle Type

Audit Result*

Pass
Fail

Please describe in detail why the audit score was a fail and the corrective action taken.*

Open Feedback-

List any concerns not previously addressed, route change suggestions, process improvement suggestions, or anything else the group may need to be aware of.

Attach Daily Audit and any other supporting documents needed.

Drop files here or

Max. file size: 50 MB.

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Indianapolis DDU End of Shift

End of Shift_DDU_Indianapolis

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